Booking Information

Please NOTE: Phuket Sail Tours must be booked directly through this site, by phone call to us, or by email to us. If you book through an agent or tour desk we will not honor that booking.


OUR PRICES effective 1 August 2015:

The price for adults on all the join in day tours (except sunset tour) is 3,900 Baht per person. The price for kids (4 to 12 years old) is 2,000 Baht each. Little ones 3 years and younger are free.

The price for adults on the join in sunset sail tour is 3,300 Baht per person. The price for kids (4 to 12 years old) is 2,000 each.

The price for private charters is on our Private Charters page.


TO MAKE A BOOKING:

To confirm your booking please follow these steps:

For a Join In Tour, no deposit is required, for private charters we still require a deposit of 10,000 Baht.

Please send us an email at phuketsailtours@gmail.com and provide the following information:

1) The name you will be using for the booking, and the name you will be booked under at your hotel.

2) All the days you have available.

3) The tours you are interested in, we have:

Koh Phanak Sail Caves & Hongs by Sailboat.
Explore Phang Nga Bay by Speedboat.
Secrets of Phang Nga Bay by Big Boat.
Phi Phi Islands Sightseeing and Snorkeling Speedboat.
Sunset Sail Tour (NOV to APR only)
Private Charter

4) How many people in your group, also please let us know if any are infants (0-3 years inclusive) or children (4-12 years inclusive).

5) Any special dietary needs, like vegetarian, allergies, etc.

6) Any mobility issues or other issues that we can help with on the day.

7) Where you are staying. Please note if you are in an Air BnB (private house, private villa rental, we will need the phone number of a Thai speaking person who can direct our driver to the residence. Neither maps nor addresses are much use here.

8) Your phone number, including international code, and if you have a phone to use in Thailand the number for that phone too please.

Please ensure you check your SPAM/JUNK folder if you believe you are not receiving our emails, then mark them as "not spam" and they should arrive at your inbox after that.

Telephone from within Thailand: 087-8970-492; from outside of Thailand: +66-87897-0492. Our booking staff is available from 6 am to 10 pm daily.

Thank you, and we look forward to welcoming you aboard.

Phuket Sail Tours Co., Ltd.
199/20 Moo 5, T. Srisoonthorn
A. Thalang, Phuket 83110, Thailand


DEPOSIT Information for PRIVATE CHARTERS:

Deposits are 10,000 Baht for a private charter, balance will be due in cash at the office prior to boarding the boat. Only make a deposit when our Staff emails you with with the booking confirmation and amount.

Phuket Sail Tours takes deposits online using PayPal. By paying the deposit, you are ensuring your reservation. You do not need a Paypal account to use a credit card to make your deposit. Instructions are here.

Click the PayPal logo to open the PayPal website in a new window, make your deposit to CAPTAINMARKSTOURS@GMAIL.COM when making the deposit, please include your name and date of tour in the comments section of the payment page.

If you cannot use PayPal, please let us know and we will seek to make other arrangements to suit you.

Cancellation Policy

Phuket Sail Tours has a 5 day cancellation policy. If you cancel your reservation outside 5 days prior to your tour date, your payment deposit will be refunded to you. No refunds will be given with less than 5 days notice. If you cancel because of illness we can issue you with a receipt which allows you to claim back the money you paid from your own travel insurance provider.

If we cancel your tour due to weather or other unforeseeable conditions, we will reschedule your tour for another available time, offer you another tour if available, or give you a full refund... your choice. If we need to cancel we will try and contact you by sms, email, and leaving messages at your hotel. Please check for messages from us regularly, particularly in the 24 hours before your tour.

I must stress that the decision to cancel a tour or otherwise is ours to make.

When we refund via pay pal the refund is instant and you will receive an email from PayPal as soon as we process it. However, there may be a delay of several working days for your own bank to credit your bank account or credit card. Any delay in this regard is an issue with your bank provider, not Phuket Sail Tours. Phuket Sail Tours will not be liable for any currency fluctuations - the amount refunded to your credit card may differ from the price you paid if there is a devaluation in a currency. We accept and refund in Thai Baht only.


IMPORTANT NOTICE regarding emails and communications

Email is our primary means of communication with you, and so we seek your kind cooperation. Please consider the following:

Please use only one email address to communicate with us. 

International telephone, etc. Please don't tell us you can be contacted on your home phone number, because you will have international roaming, and then turn it off when you get here because you suddenly find it is very expensive. Please use email!

Hand held devices are wonderful, aren't they? One shortcoming however is that with only a small screen it makes it difficult for you to read very long emails like ours. Please find a device with a big screen to read our emails, and you will find just about all your questions answered. Which is why the emails are so long.

Please do not start a new email thread each time you email us, just hit 'reply' when you want to send us an email.

If you have a local sim card in your phone that is a great way for us to communicate with you, but please remember we rely primarily on email.

THANK YOU!

Copyight © 2006-2017 Phuket Sail Tours Co., Ltd.
Email: phuketsailtours@gmail.com Phone: +66 (0)87-897-0492